Privacy Policy

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Introduction

Welcome to Subpocket ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our smart subscription management services.

As a financial technology platform that helps you manage subscription payments and prepay for services, we take your privacy and data security extremely seriously. This policy outlines our commitment to protecting your personal and financial information.

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                                Key Point: We never sell your personal information to third parties. Your data is used solely to provide and improve our subscription management services.
                            

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Information We Collect

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Personal Information

Name and contact information
Email address and phone number
Date of birth and identification details
Profile information and preferences

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Financial Information

Bank account and routing numbers
Payment card information (encrypted)
Transaction history and patterns
Subscription service details

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Technical Information

Device and browser information
IP address and location data
Usage patterns and preferences
App performance and error logs

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Security Note: All financial information is encrypted using industry-standard 256-bit SSL encryption and stored in PCI DSS compliant environments.

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How We Use Your Information

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Service Provision

Process subscription payments, manage your wallets, and execute automated payment schedules according to your preferences.

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Financial Operations

Verify your identity, prevent fraud, comply with financial regulations, and maintain secure transaction records.

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Communication

Send account notifications, payment confirmations, security alerts, and important service updates.

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Service Improvement

Analyze usage patterns to enhance our platform, develop new features, and improve user experience.

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Data Protection & Security

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Encryption

All data is encrypted in transit and at rest using AES-256 encryption standards.

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Authentication

Multi-factor authentication and biometric security for account access.

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Monitoring

24/7 fraud monitoring and real-time security threat detection.

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Compliance

Full compliance with PCI DSS, GDPR, and financial industry regulations.

Our Security Certifications

verified PCI DSS Level 1

security SOC 2 Type II

public GDPR Compliant

verified_user ISO 27001

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Information Sharing & Disclosure

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Your Privacy Rights

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Right to Access

Request a copy of all personal information we have about you.

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Right to Correct

Update or correct any inaccurate personal information.

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Right to Delete

Request deletion of your personal information (subject to legal requirements).

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Right to Restrict

Limit how we process your personal information.

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Data Portability

Export your data in a machine-readable format.

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Right to Object

Object to certain types of data processing.

Exercise Your Rights

To exercise any of these rights, contact us at info@subpocket.tech or through your account settings.

schedule We respond to all requests within 3 working days

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Contact

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All Inquiries

info@subpocket.tech

Privacy Questions General Support Security Issues

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Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

email Sending an email to your registered address
notifications Displaying a prominent notice in our app
web Posting an update on our website